Privacy & Cookies Policy

Last updated: 10/12/2025

Trekkers UK (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled safely and responsibly. This policy explains what information we collect, how we use it, and your rights when using our website.

1. Who We Are

Trekkers UK is a grassroots community organisation based in the UK, offering hikes, wellbeing walks and outdoor activities for the Global Majority.
For any questions about this policy, please contact us at: hello@trekkers.uk

2. What Personal Data We Collect

We may collect the following information when you use our website or contact us:

  • Name and email address (e.g. via contact forms, newsletter sign-ups or event enquiries)

  • Message content you send to us

  • Website usage data collected through cookies, such as pages viewed and interaction data

  • Device and browser information, such as IP address and general location (non-identifying)

We do not collect sensitive personal data through the website.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries about hikes, events or getting involved

  • Send updates if you have subscribed to communications

  • Improve our website and user experience

  • Ensure website security and performance

  • Keep basic internal records of enquiries and community engagement

We do not sell or share your personal data with third parties for marketing.

4. Lawful Basis for Processing

We process your data under the following lawful bases:

  • Legitimate Interests – responding to enquiries and running our community activities

  • Consent – when you sign up for newsletters or accept non-essential cookies

  • Legal Obligation – where required to comply with UK law

5. Data Storage & Retention

Your information is stored securely and only kept for as long as necessary to fulfil the purpose you provided it for.

We retain enquiry emails for up to 12 months unless further contact continues, and website analytics data for standard retention periods set by our analytics provider (e.g. Google Analytics).

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Withdraw consent (e.g. email marketing)

  • Object to processing

  • Request data portability

To exercise any of these rights, contact us at hello@trekkers.uk

7. Cookies Policy

Our website uses cookies to improve your experience and help us understand how the site is used.

Types of cookies we use:

Essential cookies
Required for basic site functionality (e.g. page navigation, security). These cannot be switched off.

Analytics cookies
Used to understand visitor behaviour and improve the website. We may use tools such as Google Analytics. These run only if you accept them.

Functionality cookies
Remember preferences such as cookie choices or UI settings.

You can manage or disable cookies at any time through your browser settings.

8. Third-Party Services

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

If we use third-party tools (e.g. analytics or form providers), they may process data securely on our behalf.

9. Changes to This Policy

We may update this Privacy & Cookies Policy occasionally to reflect changes in how we operate or updates in legislation. The updated version will always be posted on this page.

10. Contact Us

If you have any questions about this policy or how your data is handled, please contact:

Trekkers UK
Email: hello@trekkers.uk